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FAQ / CONTACT

Frequently Asked Questions

Does ArgusCollar ship worldwide?

Yes we do!

How much does the shipping cost?

All orders, outside Greece, cost 5 EUR ≈ 6 USD flat rate and are shipped via Hellenic Post. Every order is placed on a tracked service.

When will my order arrive?

Estimated shipping times

  • United States: 7-25 business days
  • Canada: 10-25 business days
  • North America: 10-25 business days
  • Europe: 7-14 business days
  • Australia, New Zealand and Oceania: 10-25 business days
  • Rest of the world: 10-25 business days

 We'll do our best to meet these shipping estimates but cannot guarantee them.

We will send you an email complete with tracking information once your order has been shipped

How can I track my order?

Your tracking information will be emailed out to you once your product has been shipped. We ship products via Hellenic Post.

Where will my ArgusCollar will ship from?

We will dispatch your ArgusCollar to you from our warehouse in Greece.

What size will fit my dog?

Measure your dog's neck before you make your order and choose the right size for your best friend according to our sizing chart. To measure your dog's neck, use a flexible tape measure. If you do not have a tape measure you can use a piece of string and measure with a ruler. The bracelet for you is one size.

How do I Cancel or Change my order?

We make every effort to process your order the minute it's placed, therefore, we cannot guarantee that changes can be made once your order has been submitted. If an update is needed, please contact us and we will do what we can to make it right.

I own a store and I would like to carry ArgusCollar products, what should I do?

Please contact us at info@arguscollar.com and ask for our wholesale catalog

Do you have any more questions?

If you have any further questions, please fill the Contact Form below and we'll happily help you.